Title: Counselling
Course: Level 3 - Family Planning > Section: Family planning counselling

Counselling is a face-to-face, personal communication in which one person helps another to make decisions and then to act on them.In the context of family planning services, counselling is a process, which helps a client to decide if s/he wants to practice Family planning. If s/he does, counselling helps her/him to choose a contraceptive method that is personally and medically appropriate and that s/he wants, understands how to use, and can use correctly for safe and effective contraceptive protection.

Good family planning counselling procedures have two major elements and occur when:

- Mutual trust is established between client and provider. The provider shows respect for the client and identifies and addresses her/his concerns, doubts, and fears regarding the use of contraceptive methods.
- The client and service provider give and receive relevant, accurate, and complete information that enables the client to make a decision about family planning.